Office Assistant - Martinsville Clinic

10 Sarah Bush Lincoln Health Center; Martinsville (VA); Presencial; USD 17.000 - 27.000; Jornada completa

Descripción de la vacante

Sarah Bush Lincoln Health Center in Martinsville, VA is seeking a full-time Office Assistant to manage appointment processing, reception, and encounter management for in-person visits and phone contacts. Responsibilities include patient check-in/out, processing payments and charges, cash drawer reconciliation, greeting visitors, and supporting clerical tasks under supervision.

Compensation starts at $17.79–$27.57 per hour, based on experience; full-time 40 hours/week.

Formación

• High School Diploma is required.
• Experience with clerical tasks and payments is preferred.
• Strong communication and cash-handling skills are important.

Responsabilidades

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Conocimientos

Customer service

Reception

Appointment scheduling

Educación

High School Diploma

Descripción del empleo

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Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Department: Martinsville

Practice Hours: Full-Time, 40 hours a week required

Required: High School Diploma, Pay: based on experience, starting at 16.94/hour

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Requirements High School (Required) Compensation Estimated Compensation Range $17.79 - $27.57 Pay based on experience

When you come to work for Sarah Bush Lincoln or Fayette County Hospital Long Term Care, you have our commitment to help make this the best work experience of your life. Career development is available through continuing education and on-site training, so come grow with us! We are striving to be the employer of choice in the area. Employees reap the benefit of our work culture which is steeped in professional and personal development programs. We have developed a solid benefit package to help retain our employees, while providing them opportunities to grow their careers. We support on-site classroom learning programs and internet courses, and we have a generous tuition reimbursement program-- all designed to help staff achieve their goals.