Office Assistant - Martinsville Clinic

Sarah Bush Lincoln; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

Sarah Bush Lincoln Martinsville Clinic is seeking an Office Assistant to handle appointments, front-desk reception, and encounter management for patients visiting in person or by phone.

Responsibilities include processing medical information, supporting charge posting and clinic billing, and assisting patients with questions about their care, under the Clinic Supervisor's direction.

Qualifications

• High School diploma required.
• Experience in a medical office is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Answer all incoming clinic calls and forward or take messages.
• Complete patient check-in and prepare files for clinical staff.
• Process payments and post charges; balance cash drawer daily; prepare deposits.
• Greet patients and visitors to the clinic.
• Perform general clerical tasks and manage electronic/paper records.

Skills

Customer service

Reception

Billing support

Data entry

Cash handling

Education

High School Diploma

Tools

EMR/EHR systems

Job description

Office Assistant - Martinsville Clinic

Job Description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Department: Martinsville Practice

Hours: Full-Time, 40 hours a week required

Required: High School Diploma,

Pay: based on experience, starting at 16.94/hour

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Requirements

• High School (Required)

Compensation

Estimated Compensation Range
$17.79 - $27.57
Pay based on experience