Clinic Office Assistant - Front Desk & Billing

Sarah Bush Lincoln; Illinois; On-site; USD 20,000 - 29,000; Full time

Job summary

Sarah Bush Lincoln in Tuscola, IL is hiring an Office Assistant to support front-desk operations and encounter management for in-person and phone contacts. This full-time position handles appointment processing, patient check-in/out, payments, and clerical tasks under the supervision of the Clinic Supervisor.

The role requires a High School Diploma and offers starting pay of $17.79 per hour, with compensation based on experience.

Qualifications

• High School diploma required.
• Experience in a fast-paced clinic or office preferred.

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Skills

Customer service

Phone etiquette

Clerical skills

Data entry

Education

High School Diploma

Job description

Sarah Bush Lincoln in Tuscola, IL is hiring an Office Assistant to support front-desk operations and encounter management for in-person and phone contacts. This full-time position handles appointment processing, patient check-in/out, payments, and clerical tasks under the supervision of the Clinic Supervisor.

The role requires a High School Diploma and offers starting pay of $17.79 per hour, with compensation based on experience.