Clinic Office Assistant: Patient Experience & Admin Support

CHS Career Site; Naples (FL); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO and sick leave

Licensure/certification reimbursement

Student loan support

Employee rewards

Résumé du poste

CHS Career Site in Naples, FL is seeking a Clinic Office Assistant to provide essential administrative support in a fast-paced medical clinic. You will handle patient check-in/out, scheduling, payments, and records while helping the healthcare team maintain a positive patient experience.

The role requires 0–2 years in a medical setting, proficiency with EMR and office software, and strong organizational and communication skills.

Qualifications

• 0–2 years of experience in a medical office, clinic or healthcare administrative setting.
• Proficiency in EMR systems and office software required or preferred.
• Knowledge of medical terminology, scheduling, billing and insurance verification preferred.
• Certified Medical Office Administrative Assistant (CMAA) preferred.

Responsabilités

• Greet and assist patients at check-in and check-out with accurate information.
• Schedule appointments, obtain pre-certifications and coordinate with providers.
• Process payments, issue invoices and enter charges for billing.
• Maintain patient records and ensure data quality and confidentiality.
• Answer calls, respond to inquiries, and route messages appropriately.
• Maintain inventory and support triage and patient referrals as needed.
• Support clinic staff and ensure infection control and safety procedures.
• Maintain regular attendance and comply with policies.

Connaissances

Organizational skills

Excellent communication

Multitasking

Customer service

Medical terminology knowledge

Formation

Some college

Outils

EMR systems

Office software

Description du poste

CHS Career Site in Naples, FL is seeking a Clinic Office Assistant to provide essential administrative support in a fast-paced medical clinic. You will handle patient check-in/out, scheduling, payments, and records while helping the healthcare team maintain a positive patient experience.

The role requires 0–2 years in a medical setting, proficiency with EMR and office software, and strong organizational and communication skills.