Clinic Office Assistant — Patient Care & Admin Growth

Physicians Regional Medical Group; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Job summary

Physicians Regional Medical Group in Naples, FL, is seeking a Clinic Office Assistant to provide administrative and clerical support for efficient clinic operations, including patient check-in/out, scheduling, inquiries, payments, and record maintenance. The role requires 0–2 years in a medical setting, strong organization and communication skills, and familiarity with EMR and billing processes.

A CMAA certification is preferred to support license and certification reimbursements in eligible

Qualifications

• 0–2 years of experience in a medical office, clinic, or healthcare administrative setting required.
• Experience with EMR and billing systems is preferred.
• Strong organization and communication skills are essential.

Responsibilities

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
• Collects time-of-service payments, issues invoices, and processes financial transactions per clinic policies.
• Maintains and updates patient records, ensures quality control, and addresses gaps in care.
• Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
• Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
• Monitors and maintains office and clinic supply inventory, placing orders as needed.
• Assists in handling physician call schedules, provider reimbursements, and license renewals.
• Supports clinical staff as needed, including triage and coordinating patient referrals.
• Ensures a clean and organized work environment, following infection control and safety protocols.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

EMR proficiency

Office software

Organizational skills

Communication skills

Customer service

Medical terminology

Scheduling

Billing & insurance verification

Education

Certified Medical Office Administrative Assistant (CMAA)

Tools

EMR systems

Microsoft Office

Job description

Physicians Regional Medical Group in Naples, FL, is seeking a Clinic Office Assistant to provide administrative and clerical support for efficient clinic operations, including patient check-in/out, scheduling, inquiries, payments, and record maintenance. The role requires 0–2 years in a medical setting, strong organization and communication skills, and familiarity with EMR and billing processes.

A CMAA certification is preferred to support license and certification reimbursements in eligible