Clinic Office Assistant — Patient Care & Scheduling

Community Health Systems; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Paid Time Off

Extended Illness Benefits

Career Development

Licensure Reimbursement

Student Loan Assistance

Employee Recognition

Pet Insurance

Identity Protection

Legal Insurance

Job summary

Community Health Systems in Naples, FL is seeking a Clinic Office Assistant to provide administrative and clerical support within the Collier Primary Care Clinic. You will handle patient check-in/check-out, scheduling, payments, and records to ensure a smooth patient experience.

The role emphasizes strong EMR proficiency, organization, and excellent communication in a fast-paced healthcare setting. Eligible for benefits, PTO, and growth opportunities within a collaborative team.

Qualifications

• Experience with EMR systems and office software is required.
• Strong organizational and detail-oriented approach is essential.
• Excellent verbal and written communication skills are required.
• Ability to multitask in a fast-paced healthcare environment.
• Customer service mindset with professional demeanor is essential.
• Knowledge of medical terminology, scheduling, billing, and insurance verification is preferred.

Responsibilities

• Greet and assist patients during check-in/check-out with accurate information.
• Schedule appointments, obtain pre-certifications, and coordinate tests and procedures.
• Collect payments, issue invoices, and process transactions per clinic policy.
• Maintain and update patient records, ensure quality control and care gaps are addressed.
• Answer phones, respond to inquiries, and route messages appropriately.
• Enter charges and codes for billing and ensure timely processing.
• Manage clinic supply inventory and place orders as needed.
• Assist with physician call schedules, reimbursements, and licenses renewals.
• Support clinical staff, including triage and patient referrals coordination.
• Maintain a clean, organized work environment following infection control protocols.
• Maintain regular attendance and comply with policies.

Skills

EMR proficiency

Organizational skills

Verbal communication

Written communication

Multitasking

Customer service

Medical terminology

Scheduling

Billing

Insurance verification

Job description

Community Health Systems in Naples, FL is seeking a Clinic Office Assistant to provide administrative and clerical support within the Collier Primary Care Clinic. You will handle patient check-in/check-out, scheduling, payments, and records to ensure a smooth patient experience.

The role emphasizes strong EMR proficiency, organization, and excellent communication in a fast-paced healthcare setting. Eligible for benefits, PTO, and growth opportunities within a collaborative team.