Clinic Manager

Citizensmemorial; Missouri; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Annual merit increases

Employee wellness program

Job summary

Citizens Memorial Hospital in Osceola, Missouri seeks a Clinic Manager to lead the Osceola Family Medical Center and Walk-In Clinic with a patient-centered focus. You will implement directives, monitor staffing, and resolve patient concerns to keep operations smooth.

Requirements include at least 3 years of healthcare experience with prior management preferred; RN/LPN/MA license preferred, with willingness to perform clinical duties as needed.

Qualifications

• Education: Post-secondary education in business or health-related field
• Experience: At least 3 years healthcare experience; prior management preferred
• Licensure/Certification: RN, LPN, or MA license preferred; consideration given to those without a license who have healthcare experience
• Physical: Ability to stand and walk for extended periods

Responsibilities

• Implement administrative directives and support compliance of clinic policies and procedures
• Monitor staffing levels based on clinic workload and manage schedules to meet operational needs
• Investigate and assist in the resolution of patient concerns/grievances
• Processing collections of deductibles, co-insurances, and non-participating third-party payer for current visits and outstanding bills at the time of service

Skills

Management

Communication

Teamwork

Customer service

Education

Business or health-related field

Job description

• Schedule - Shift - Hours Full Time - Days

Citizens Memorial Hospital (CMH) is seekinga Clinic Manager to join our team of dedicated professionals at the Osceola Family Medical Center and Walk-In Clinic in Osceola, Missouri —someone who leads with skill, compassion, and a drive to positivelyimpactevery patient and family we serve.

• Status: Full-time
• WorkShift:Days
• Hours:Monday-Friday, 8am-5pm

What Your Day Looks Like:

Staff at the Osceola Family Medical Center and Walk-In Clinic deliver comprehensive, patient-centered care in a supportive community setting. The clinic provides providers and care teams with the opportunity to practice comprehensive family medicine in an environment that values strong patient relationships, clinical excellence, and community impact.

As aClinic Manager, you will be:

• Implementingadministrative directives and supportingcompliance of clinic policies and procedures
• Monitoringstaffing levels based on clinic workload and managingschedules to meet operational needs
• Investigating and assistingin the resolution of patient concerns/grievances
• Processingcollections of deductibles, co-insurances, and non-participating third-party payer for current visits and outstanding bills at the time of service

Qualifications

• Education: Post-secondary education in business or health-related field
• Experience: At least 3 years of healthcare experience required; prior management experience preferred
• Skills: Management, communication, teamwork, customer service
• Licensure/Certification: A current RN, LPN, or MA license is preferred. Consideration will be given to those without a license who have prior experience in a healthcare setting. Must be willing to learn to perform clinical duties to support clinic operations
• Physical: Ability to stand and walk for extended periods of time.

Benefits That Support You

• Competitive wages,annual merit increases, employee wellness program

Why CMH?

CMH includes 34 primary and specialty clinics, six long-term care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walk-in clinics, addiction recovery, therapies, andmore all grounded in exceptional,community-focusedhealthcare.

• CMH is a three-time recipient of the Missouri Quality Award
• Springfield Business Journal awards include multiple years as an Economic Impact Award nominee andbeinghonoredinthe Dynamic Dozen for being one of the top 12 fastest-growing companies in Southwest Missouri

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