Clinic Manager

Talentify; Osceola (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Employee wellness program

Job summary

Citizens Memorial Hospital (CMH) in Osceola, Missouri, is seeking a Clinic Manager for the Osceola Family Medical Center and Walk-In Clinic. This full-time role operates on days, from 8am to 5pm, and aims to positively impact every patient and family we serve.

You will implement admin directives, monitor staffing, resolve patient concerns, and handle billing duties at point of service to support clinic operations and compliance.

Qualifications

• Education: Post-secondary education in business or health-related field.
• Experience: At least 3 years of healthcare experience; management preferred.
• Skills: Management, communication, teamwork, customer service.
• Licensure/Certification: RN/LPN/MA preferred; willing to learn clinical duties.

Responsibilities

• Implement administrative directives and ensure compliance with clinic policies and procedures.
• Monitor staffing levels and manage schedules to meet operational needs.
• Investigate and resolve patient concerns/grievances.
• Process collections of deductibles, co-insurances, and non-participating payer amounts at time of service.

Skills

Management

Communication

Teamwork

Customer service

Education

Post-secondary education in business/health

Job description

Citizens Memorial Hospital (CMH) is seeking a Clinic Manager to join our team of dedicated professionals at the Osceola Family Medical Center and Walk-In Clinic in Osceola, Missouri — someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.

Position Details

• Status: Full-time
• Work Shift: Days
• Hours: Monday-Friday, 8am-5pm

What Your Day Looks Like:

Staff at the Osceola Family Medical Center and Walk-In Clinic deliver comprehensive, patient-centered care in a supportive community setting. The clinic provides providers and care teams with the opportunity to practice comprehensive family medicine in an environment that values strong patient relationships, clinical excellence, and community impact.

As a Clinic Manager, you will be:

• Implementing administrative directives and supporting compliance of clinic policies and procedures
• Monitoring staffing levels based on clinic workload and managing schedules to meet operational needs
• Investigating and assisting in the resolution of patient concerns/grievances
• Processing collections of deductibles, co-insurances, and non-participating third-party payer for current visits and outstanding bills at the time of service

Qualifications

• Education: Post-secondary education in business or health-related field
• Experience: At least 3 years of healthcare experience required; prior management experience preferred
• Skills: Management, communication, teamwork, customer service
• Licensure/Certification: A current RN, LPN, or MA license is preferred. Consideration will be given to those without a license who have prior experience in a healthcare setting. Must be willing to learn to perform clinical duties to support clinic operations
• Physical: Ability to stand and walk for extended periods of time.

Benefits That Support You

• Competitive wages, annual merit increases, employee wellness program
• For a comprehensive list of benefits, please click here: CMH benefits.

Why CMH?

CMH includes 34 primary and specialty clinics, six long‑term care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walk‑in clinics, addiction recovery, therapies, and more — all grounded in exceptional, community‑focused healthcare.

• CMH is a three-time recipient of the Missouri Quality Award
• 2025 Chest Pain-MI Platinum Award
• Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in Southwest Missouri
• Click here to see the full list of awards for CMH!

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