Clinic Front Desk Specialist: Growth & Impact

HealthQuest Physical Therapy; Romeo (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Growth opportunities

Mentorship and career development

Medical, Dental and Vision insurance

401(k) with matching

HSA and FSA plans

Job summary

HealthQuest Physical Therapy in Romeo, MI is hiring a Front Office Specialist to warmly welcome guests, handle phones, schedule visits, and collect payments. You will verify insurance, prepare charts, and coordinate day-to-day front desk operations to ensure a smooth patient experience.

The role supports a busy clinic environment, requiring strong communication, multitasking, and a professional demeanor under pressure. This full-time position offers growth and benefits.

Qualifications

• High School Diploma required.
• 1-2 years of office experience preferred.
• Proficient in Microsoft Office and office equipment.
• Strong verbal communication and multitasking abilities.

Responsibilities

• Greet and welcome clinic guests warmly and professionally.
• Answer phones with a standard greeting and demeanor.
• Daily collection of patient payments and billing tasks.
• Check patients out after visits and schedule follow-ups.
• Verify insurance benefits and obtain approvals for new patients.
• Prepare new patient charts and confirm next-day appointments.
• Maintain clean workstation and waiting area.

Skills

Microsoft Office

Verbal communication

Critical thinking

Multitasking

Calm under pressure

Goal-oriented

Self-motivated

Education

High School Diploma

Tools

Office equipment

Job description

HealthQuest Physical Therapy in Romeo, MI is hiring a Front Office Specialist to warmly welcome guests, handle phones, schedule visits, and collect payments. You will verify insurance, prepare charts, and coordinate day-to-day front desk operations to ensure a smooth patient experience.

The role supports a busy clinic environment, requiring strong communication, multitasking, and a professional demeanor under pressure. This full-time position offers growth and benefits.