Clinic Front Desk Specialist: Check-In, Scheduling & Care

Prime Occupational Medicine; Baton Rouge (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

PRIME Occupational Medicine is seeking a Clinic Receptionist to greet clients, check in/out patients, and manage records. You will support providers and staff, ensure accurate billing, and maintain a smooth patient flow in a fast-paced medical office environment.

The role requires 2+ years in a healthcare receptionist or medical assistant position, knowledge of HIPAA regulations, and strong communication skills. Travel between PRIME locations may be required; reliable transportation is expected.

Qualifications

• 2+ years in healthcare reception or medical assistant role.
• HIPAA regulations and medical coding knowledge is a plus.
• Knowledge of Systoc.
• Strong communication skills (phone & in person).
• Innovative thinker with problem-solving ability.
• Meticulous attention to detail and multitasking capability.
• Strong organizational, administrative and planning abilities.
• Self-motivated and able to work under pressure.
• Discretion handling sensitive information; great IT/documentation skills.
• Passion for healthcare excellence.

Responsibilities

• Greet and assist clients in person and on the phone.
• Check in/out patients; verify information and billing details.
• Schedule appointments and maintain records.
• Provide quality customer service and assist providers and staff.
• Maintain clinic inventory and ensure supplies are stocked.
• Answer emails and phone calls professionally.
• Follow HIPAA, OSHA, and PRIME policies.
• Enter and manage electronic medical records.
• Ensure paperwork is completed at check-in/out.
• Coordinate with staff and travel to other PRIME locations if needed.

Skills

Healthcare receptionist experience

HIPAA regulations

Medical terminology

Systoc knowledge

Clear telephone & in-person comms

Attention to detail

Organizational skills

Multitasking

Working under pressure

IT skills

Healthcare excellence

Tools

Systoc

Job description

PRIME Occupational Medicine is seeking a Clinic Receptionist to greet clients, check in/out patients, and manage records. You will support providers and staff, ensure accurate billing, and maintain a smooth patient flow in a fast-paced medical office environment.

The role requires 2+ years in a healthcare receptionist or medical assistant position, knowledge of HIPAA regulations, and strong communication skills. Travel between PRIME locations may be required; reliable transportation is expected.