Clinic Front Desk & Scheduling Specialist

BJC HealthCare; Farmington, Northern (MO, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Tuition assistance

Life insurance

Job summary

BJC Medical Group is seeking a Patient Services Representative to join our Farmington, Missouri clinic. This role handles front-office tasks, including answering phones, scheduling appointments, and checking patients in and out, while maintaining accurate patient information.

The position emphasizes customer service and efficient patient flow, with opportunities to learn clinical workflows and referral processes in a busy specialty clinic.

Qualifications

• High School Diploma or GED required.
• 2-5 years of experience.

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Skills

Phone handling

Front desk duties

Data entry

Customer service

Education

High School Diploma or GED

Job description

BJC Medical Group is seeking a Patient Services Representative to join our Farmington, Missouri clinic. This role handles front-office tasks, including answering phones, scheduling appointments, and checking patients in and out, while maintaining accurate patient information.

The position emphasizes customer service and efficient patient flow, with opportunities to learn clinical workflows and referral processes in a busy specialty clinic.