Patient Service Rep - Day Shift, No Weekends or Holidays

BJC HealthCare (New); Florissant (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

BJC Medical Group in Florissant, Missouri is seeking a full-time Patient Services Representative for the outpatient front desk. The role handles patient check-ins, scheduling, and directs patient flow with accuracy and courtesy.

Responsibilities include verifying insurance, collecting payments, maintaining financial records, and data entry of service charges. No weekends, no holidays. This role coordinates with the Central Billing Office to ensure charges are captured accurately.

Qualifications

• Education requirement: HS diploma or GED.
• 2–5 years of related experience.
• Outpatient front office experience preferred.
• Ability to handle payments and insurance information.
• Accurate data entry and patient record maintenance.

Responsibilities

• Handles telephone calls from patients and staff; triage as needed.
• Performs receptionist duties with attention to detail.
• Verifies health insurance payment information and educates patients.
• Performs data entry of service charges, including the assignment of diagnostic codes.
• Coordinates information with Central Billing Office to ensure charges are captured.

Skills

Phone etiquette

Customer service

Data entry

Medical billing basics

Patient scheduling

Education

High School Diploma or GED

Job description

BJC Medical Group in Florissant, Missouri is seeking a full-time Patient Services Representative for the outpatient front desk. The role handles patient check-ins, scheduling, and directs patient flow with accuracy and courtesy.

Responsibilities include verifying insurance, collecting payments, maintaining financial records, and data entry of service charges. No weekends, no holidays. This role coordinates with the Central Billing Office to ensure charges are captured accurately.