Clinic Receptionist & Patient Care Concierge

beloithealthsystem; Beloit (WI); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

Beloit Health System is seeking a Receptionist to join Beloit Clinic Registration. The role handles phones, patient check-in, appointment scheduling, and payments, with varied shifts and per diem hours.

Responsibilities include accurate data entry, insurance verification, guiding patients, and coordinating with nursing staff. A high school diploma is required, with preferred medical office experience. Some weekend rotation may be required.

Qualifications

• High School graduate or equivalent required.
• Medical terminology and/or medical clinic reception experience preferred.
• Excellent organizational, verbal communication and interpersonal relation skills to be utilized with patients, public, and staff.
• Ability to work with a diverse patient population
• Computer literacy.
• Accuracy, attention to detail, flexibility, and able to work in a fast-paced, interruptive environment. Must be able to multi-task and prioritize work
• Must possess the ability to maintain control and professionalism.

Responsibilities

• Answer incoming phone lines in a prompt, courteous manner.
• Check in patients with accurate demographic and insurance information, and collect payments.
• Schedule appointments and route questions to the appropriate departments.
• Check out patients after visits and schedule follow-ups.
• Open/close duties and participate in Saturday rotation by schedule.
• Maintain patient data and prepare desk for next day.
• Direct patients with questions to appropriate staff.
• Maintain confidentiality of patient information and ensure accurate data updates.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Education

High School diploma

Job description

Beloit Health System is seeking a Receptionist to join Beloit Clinic Registration. The role handles phones, patient check-in, appointment scheduling, and payments, with varied shifts and per diem hours.

Responsibilities include accurate data entry, insurance verification, guiding patients, and coordinating with nursing staff. A high school diploma is required, with preferred medical office experience. Some weekend rotation may be required.