Clinic Front Desk Specialist | Patient Access & Scheduling

EmergencyMD; Roscoe Township (IL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Beloit Health System is seeking a Clinic Receptionist to join the NorthPointe Clinic Registration team. The role involves answering phones, checking in patients, scheduling appointments and guiding patients through the check-in and billing processes.

The position requires a high school diploma and strong communication skills. Hours are 40 per week, with a schedule of 8:00 a.m. to 5:30 p.m., and benefits eligibility.

Qualifications

• High School graduate or equivalent is required.
• Medical terminology familiarity is helpful but not required.
• Strong verbal communication and interpersonal skills are essential.
• Ability to work in a fast-paced clinic environment and multi-task.

Responsibilities

• Answer incoming telephone calls in a prompt, courteous manner.
• Check-in patients and verify demographics and insurance information.
• Schedule appointments and record messages as needed.
• Handle payments and collect copays; process adjustments and follow-ups as directed.

Skills

Verbal communication

Interpersonal skills

Multi-tasking

Education

High school diploma or equivalent

Job description

Beloit Health System is seeking a Clinic Receptionist to join the NorthPointe Clinic Registration team. The role involves answering phones, checking in patients, scheduling appointments and guiding patients through the check-in and billing processes.

The position requires a high school diploma and strong communication skills. Hours are 40 per week, with a schedule of 8:00 a.m. to 5:30 p.m., and benefits eligibility.