Clinic Front Desk Pro: Patient-Centric Admin

CH01 CHE Fresenius Medical Care (Schweiz) AG; Saugus (MA); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Parental leave

Job summary

Fresenius Kidney Care seeks a friendly receptionist/secretary to join our clinical team in a busy outpatient facility. You will greet patients, answer calls, route inquiries, and support scheduling, registration, and record-keeping to ensure smooth clinic operations and exceptional patient care.

Key duties include coordinating admissions paperwork, maintaining filing systems, handling mail, and assisting with appointments and referrals while upholding patient confidentiality and professional

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree. 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint preferred.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and guests professionally.
• Maintain a professional environment at all times.
• Monitor the reception and waiting areas.
• Distribute incoming mail.
• Obtain signatures to ensure admissions data processing.
• Ensure patient confidentiality is maintained.

Skills

Office procedures

MS Office

Adaptable software

Professional demeanor

Written and verbal communication

Resourceful

Organizational skills

Multitasking

Customer service

Education

High School Diploma or GED

Job description

Fresenius Kidney Care seeks a friendly receptionist/secretary to join our clinical team in a busy outpatient facility. You will greet patients, answer calls, route inquiries, and support scheduling, registration, and record-keeping to ensure smooth clinic operations and exceptional patient care.

Key duties include coordinating admissions paperwork, maintaining filing systems, handling mail, and assisting with appointments and referrals while upholding patient confidentiality and professional