Patient-Focused Clinic Admin & Front Desk

Freseniusmedicalcare; Lynn (MA); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

Fresenius Kidney Care is seeking an organized receptionist/secretary to provide front-desk support in a clinical setting. You will engage patients, handle scheduling, registrations, and travel arrangements, and maintain medical records with strong confidentiality.

Ideal candidates have 1–2 years of related experience and proficiency in Microsoft Word, Excel, and PowerPoint. This role involves daily coordination within a healthcare environment and collaboration with center staff.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint preferred.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and guests professionally and maintain a courteous front desk.
• Manage mail distribution and maintain reception area.
• Coordinates admissions and ensure patient confidentiality.
• Assist with scheduling, registration, and travel arrangements for patients.
• Maintain accurate records and data entry in Crown Web and related systems.
• Print patient schedules and pull patient charts daily.
• Arrange for package pickup and delivery.
• Assist with month-end reporting and staff meetings.

Skills

Office procedures

Microsoft Office

Software adaptability

Professional demeanor

Written and verbal communication

Resourcefulness

Organization

Time-management

Customer service

Education

High school diploma or GED

Job description

Fresenius Kidney Care is seeking an organized receptionist/secretary to provide front-desk support in a clinical setting. You will engage patients, handle scheduling, registrations, and travel arrangements, and maintain medical records with strong confidentiality.

Ideal candidates have 1–2 years of related experience and proficiency in Microsoft Word, Excel, and PowerPoint. This role involves daily coordination within a healthcare environment and collaboration with center staff.