Patient-Focused Clinic Admin Specialist

Freseniusmedicalcare; Mount Morris (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fresenius Kidney Care is seeking a friendly receptionist to support front desk operations in a clinical setting. You will greet patients, answer calls, schedule appointments, and maintain records with strict confidentiality.

Your role involves assisting with admissions data, coordinating travel where needed, and ensuring smooth daily clinic operation while delivering excellent customer service to patients and families.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience; 1-2 years preferred.
• Experience with computers and Microsoft Word, Excel and PowerPoint preferred.
• Good verbal communication skills.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional reception and waiting area.
• Distribute incoming mail.
• Obtain signatures to ensure efficient admissions data processing.
• Ensure patient confidentiality at all times.
• Assist with scheduling, registration, and travel coordination as needed.
• Maintain patient records and assist with referrals and scheduling.

Skills

Office procedures

Communication

Multitasking

Time management

Customer service

Professional appearance

Problem solving

Organization

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Kidney Care is seeking a friendly receptionist to support front desk operations in a clinical setting. You will greet patients, answer calls, schedule appointments, and maintain records with strict confidentiality.

Your role involves assisting with admissions data, coordinating travel where needed, and ensuring smooth daily clinic operation while delivering excellent customer service to patients and families.