Patient Care Front Desk & Clinic Administrator

CH01 CHE Fresenius Medical Care (Schweiz) AG; Fitchburg (WI); On-site; USD 32,000 - 45,000; Full time

Job summary

Fresenius Kidney Care is seeking a patient-facing receptionist to serve as the front-line contact at one of our outpatient facilities. You will greet patients, answer calls, coordinate appointments, and support admissions and records processing to ensure smooth clinic operations.

The role emphasizes professional communication, confidential handling of information, and teamwork within a cross-functional clinic staff.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience; degree not required.
• 1-2 years related experience preferred.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and guests professionally.
• Maintain a professional environment at all times.
• Monitor reception and waiting areas.
• Distribute incoming mail and manage signatures for admissions data.

Skills

Customer service

Multitasking

Communication skills

Organizational skills

Professional appearance

Microsoft Office

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Kidney Care is seeking a patient-facing receptionist to serve as the front-line contact at one of our outpatient facilities. You will greet patients, answer calls, coordinate appointments, and support admissions and records processing to ensure smooth clinic operations.

The role emphasizes professional communication, confidential handling of information, and teamwork within a cross-functional clinic staff.