Clinic Receptionist: Patient Experience Champion

CommonSpirit Health; Papillion (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

Alegent Creighton Clinic, part of CHI Health Clinic, seeks a friendly Clinic Receptionist to be the welcoming face and first point of contact for patients. You will support patient access operations with accuracy, empathy, and efficiency in a busy front-office setting.

Responsibilities include managing calls, scheduling appointments, greeting and registering patients, collecting insurance data, processing payments, and coordinating follow-up care while upholding patient confidentiality and the

Qualifications

• One year of customer service experience, clerical, or business-related experience

Responsibilities

• Manage incoming phone calls and schedule patient appointments per office guidelines
• Greet and register patients with warmth and efficiency
• Collect, verify, and update patient demographic and insurance information
• Process payments and coordinate follow-up appointments
• Ensure timely communication about appointment delays and maintain patient confidentiality

Job description

Alegent Creighton Clinic, part of CHI Health Clinic, seeks a friendly Clinic Receptionist to be the welcoming face and first point of contact for patients. You will support patient access operations with accuracy, empathy, and efficiency in a busy front-office setting.

Responsibilities include managing calls, scheduling appointments, greeting and registering patients, collecting insurance data, processing payments, and coordinating follow-up care while upholding patient confidentiality and the