Clinic Front Desk & Patient Concierge

Simed Health; Ocala (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

SIMEDHealth in Ocala, FL seeks a Telephone Operator to be the friendly first point of contact for patients. This role involves answering calls, directing inquiries, and scheduling appointments while ensuring accuracy and privacy in a fast-paced environment.

The ideal candidate will have a high school diploma, strong computer skills (Word/Outlook), and experience with electronic medical records. Part-time position in a healthcare setting.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service and communication skills.
• Experience with electronic medical records is preferred.

Responsibilities

• Answer incoming phones and route calls to appropriate extensions.
• Greet patients warmly and verify information as needed.
• Schedule appointments and assist with basic office tasks.
• Maintain HIPAA compliance and protect patient information.
• Document notes and manage electronic systems efficiently.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Word

Outlook

Electronic Medical Records

Job description

SIMEDHealth in Ocala, FL seeks a Telephone Operator to be the friendly first point of contact for patients. This role involves answering calls, directing inquiries, and scheduling appointments while ensuring accuracy and privacy in a fast-paced environment.

The ideal candidate will have a high school diploma, strong computer skills (Word/Outlook), and experience with electronic medical records. Part-time position in a healthcare setting.