Clinic Front Desk & Patient Care Coordinator

Metro Physical & Aquatic Therapy; Shirley (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy in Shirley, NY is seeking a Clinic Support Associate to manage front desk operations and assist clinicians, ensuring a smooth, welcoming experience for patients.

The role requires strong communication, medical office experience, and proficiency in Google Suite. Working hours are Monday through Friday with a focus on long-term, hands-on growth within a fast-growing therapy practice.

Qualifications

• High school diploma or GED is required.
• One year of medical office experience preferred.
• One year of customer service experience preferred.
• Proficiency in Google Suite is required.
• Strong communication and teamwork skills.

Responsibilities

• Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile, answering inquiries and checking in patients.
• Delivers high level of customer service by ensuring patient satisfaction and optimizing provider time.
• Manages scheduling operations to maximize provider availability and treatment room usage.
• Maintains on-time patient flow by notifying clinicians of arrivals and delays.
• Performs accurate data entry into the EMR system and processes patient information.

Skills

Medical office experience

Customer service

Google Suite

HIPAA knowledge

Team player

Job description

Metro Physical & Aquatic Therapy in Shirley, NY is seeking a Clinic Support Associate to manage front desk operations and assist clinicians, ensuring a smooth, welcoming experience for patients.

The role requires strong communication, medical office experience, and proficiency in Google Suite. Working hours are Monday through Friday with a focus on long-term, hands-on growth within a fast-growing therapy practice.