Clinic Front Desk & Patient Care Coordinator

Metro-Physical-; Massapequa (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy in Massapequa, NY, seeks a Full-Time Front Desk Coordinator to support clinic operations. The role covers front desk duties, patient check-in, appointment scheduling, and light clinical assistance to clinicians.

The position requires a high school diploma, 1 year of medical office and customer service experience, and proficiency with Google Suite. Typical hours are Monday–Friday, 11:30am–8pm, with an hourly pay range of $17–$20.

Qualifications

• High school diploma or GED required.
• 1 year medical office experience preferred.
• 1 year of customer service experience preferred.
• Proficiency in Google Suite required.
• Strong communication and teamwork abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Greets and welcomes patients and visitors with a warm, upbeat attitude, directing inquiries and checking in patients.
• Maintains high level of customer service by scheduling efficiently and optimizing provider time.
• Manages scheduling to maximize provider availability and treatment room usage.
• Notifies clinicians of arrivals and monitors patient flow to prevent delays.
• Handles incoming faxes and documents in the EMR system with accuracy.
• Performs data entry into EMR with patient and treatment information.

Skills

Customer service

Communication skills

Teamwork

Time management

Professionalism

Education

High school diploma or GED

Tools

Google Suite

EMR systems

TheraOffice

Job description

Metro Physical & Aquatic Therapy in Massapequa, NY, seeks a Full-Time Front Desk Coordinator to support clinic operations. The role covers front desk duties, patient check-in, appointment scheduling, and light clinical assistance to clinicians.

The position requires a high school diploma, 1 year of medical office and customer service experience, and proficiency with Google Suite. Typical hours are Monday–Friday, 11:30am–8pm, with an hourly pay range of $17–$20.