Clinic Support Associate - Front Desk & Scheduling

Metro Physical & Aquatic Therapy; Massapequa (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy in Massapequa, NY is seeking a Clinic Support Associate to handle front desk duties, assist clinicians, and ensure a welcoming patient experience. The role emphasizes strong customer service, EMR familiarity, and teamwork in a fast-paced clinic.

Responsibilities include scheduling, data entry, faxes, and patient communication; you will help maintain efficient operations and support continuous patient care.

Qualifications

• High school diploma or GED required.
• One year medical office experience preferred.
• Familiarity with EMR systems is a plus.
• Strong communication skills and professional interaction.
• Ability to work well in a team environment.

Responsibilities

• Greet patients and visitors with a warm, inviting attitude and assist with check-in.
• Support front desk operations and coordinate scheduling with clinicians.
• Assist in data entry and manage basic patient information in EMR.
• Handle faxes, phone inquiries, and maintain patient confidentiality.
• Maintain a clean, organized reception and treatment area.

Skills

Customer service

Medical office experience

EMR familiarity

Google Suite

Communication skills

Team player

Education

High School Diploma or GED

Job description

Metro Physical & Aquatic Therapy in Massapequa, NY is seeking a Clinic Support Associate to handle front desk duties, assist clinicians, and ensure a welcoming patient experience. The role emphasizes strong customer service, EMR familiarity, and teamwork in a fast-paced clinic.

Responsibilities include scheduling, data entry, faxes, and patient communication; you will help maintain efficient operations and support continuous patient care.