Clinic Front Desk & Patient Care Coordinator

Metro Physical & Aquatic Therapy; Babylon (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Metro Physical & Aquatic Therapy is hiring a Clinic Support Associate to keep front desk operations smooth and welcoming. You will assist clinicians, schedule appointments, and help with check-in and billing processes, ensuring a positive patient experience.

Ideal candidates bring medical office exposure, strong communication, and a team-oriented mindset. This hands-on role offers growth in a fast-growing therapy practice focused on patient care and community service.

Qualifications

• High school diploma or GED is required.
• One year of medical office experience preferred.
• One year of customer service experience preferred.
• Proficiency in Google Suite is required.
• Strong communication skills and professionalism.
• Ability to work in a team and manage tasks efficiently.

Responsibilities

• Greets patients and directs inquiries; assist check-in.
• Manage scheduling to maximize provider time and room usage.
• Handle EMR data entry and patient information updates.
• Assist clinicians with patient care and therapy logistics.
• Maintain a clean, organized treatment area and HIPAA compliance.

Skills

Customer service

Communication skills

Teamwork

Google Suite

EMR systems

Education

High school diploma or GED

Tools

EMR systems

Google Suite

Front desk software

Job description

Metro Physical & Aquatic Therapy is hiring a Clinic Support Associate to keep front desk operations smooth and welcoming. You will assist clinicians, schedule appointments, and help with check-in and billing processes, ensuring a positive patient experience.

Ideal candidates bring medical office exposure, strong communication, and a team-oriented mindset. This hands-on role offers growth in a fast-growing therapy practice focused on patient care and community service.