Clinic Experience Coordinator - Front Desk

US Physical Therapy; Sayville (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy is seeking a Clinic Support Associate to join the team. You will manage front desk duties, assist clinicians with patient care, and ensure a welcoming experience for every patient. The role emphasizes accurate data entry in EMR, appointment scheduling, and clean, organized workflow across the clinic.

The position offers daytime hours, Monday through Friday, with a focus on long-term employment and growth in a busy multi-therapy setting.

Qualifications

• High school diploma or GED required.
• Prior medical office or front desk experience preferred.
• Experience with EMR systems is a plus.
• Strong communication and customer service abilities.

Responsibilities

• Greet patients and guests warmly and check them in efficiently.
• Schedule appointments and optimize provider time and room usage.
• Maintain front desk operations and patient flow.
• Assist clinicians with patient care and documentation in EMR.

Skills

Customer service

Communication skills

Teamwork

Time management

Education

High school diploma or GED

Tools

EMR systems

Google Suite

Job description

Metro Physical & Aquatic Therapy is seeking a Clinic Support Associate to join the team. You will manage front desk duties, assist clinicians with patient care, and ensure a welcoming experience for every patient. The role emphasizes accurate data entry in EMR, appointment scheduling, and clean, organized workflow across the clinic.

The position offers daytime hours, Monday through Friday, with a focus on long-term employment and growth in a busy multi-therapy setting.