Clinic Front Desk & Medical Records Specialist

FIRST PHYSICIANS; Odessa (TX); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Free food & snacks

Health insurance

Paid time off

Descripción de la vacante

FIRST PHYSICIANS in Odessa, TX seeks a Medical Records Specialist / Receptionist to greet patients, manage calls, schedule appointments, and maintain accurate EMR records. The role supports clinic operations while upholding confidentiality and professionalism in a fast-paced environment.

The ideal candidate is organized, detail-oriented, and capable of handling PHI with discretion to ensure a smooth patient experience. On-site position with a patient-focused team.

Formación

• Experience in a medical office or front-desk role preferred.
• Familiarity with electronic medical records (EMR) systems preferred.
• Knowledge of medical terminology is a plus.
• Understanding of HIPAA regulations and patient confidentiality.

Responsabilidades

• Greet and check in patients upon arrival.
• Answer and direct incoming calls; respond to inquiries.
• Schedule, confirm, and reschedule appointments.
• Verify patient demographics and insurance information.
• Collect and update registration information.
• Assist patients with forms and paperwork.
• Maintain an organized reception area.
• Assist with front-office duties as needed.
• Maintain, organize, and update EMR records.
• Process records requests and obtain records from providers.
• Ensure records are filed correctly and confidential.
• Support administrative requests and daily clinic operations.

Conocimientos

Customer service

Time management

Organizational skills

Communication

HIPAA awareness

Educación

High school diploma or equivalent

Herramientas

EMR systems

Microsoft Office

Data entry

Descripción del empleo

FIRST PHYSICIANS in Odessa, TX seeks a Medical Records Specialist / Receptionist to greet patients, manage calls, schedule appointments, and maintain accurate EMR records. The role supports clinic operations while upholding confidentiality and professionalism in a fast-paced environment.

The ideal candidate is organized, detail-oriented, and capable of handling PHI with discretion to ensure a smooth patient experience. On-site position with a patient-focused team.