Clinic Front Desk Coordinator (Full-Time)

Trinity Health; California (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors, manage the front desk, and ensure smooth patient flow at the clinic. You will schedule appointments, handle phone calls, verify insurance eligibility, and accurately enter patient information into the electronic health record system.

The role requires strong interpersonal skills, English proficiency, and a commitment to confidentiality.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) for Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training within three (3) months of hire.
• Ability to read, write and understand English and communicate effectively with patients and staff.
• Maintain confidentiality of patient information.
• Embody Trinity Health values in daily actions and interactions.

Responsibilities

• Check-in patients and manage admitting processes in accordance with clinic policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collect copays and deductibles.
• Enter demographics and insurance data into the EHR and related systems.

Skills

Customer service

Phone etiquette

Education

High school diploma

Tools

EHR systems

Job description

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors, manage the front desk, and ensure smooth patient flow at the clinic. You will schedule appointments, handle phone calls, verify insurance eligibility, and accurately enter patient information into the electronic health record system.

The role requires strong interpersonal skills, English proficiency, and a commitment to confidentiality.