Clinic Front Desk & Administrative Coordinator

Cowlitz; Tukwila (WA); On-site; USD 37,000 - 43,000; Full time

Job summary

Cowlitz Health and Human Services Department in Tukwila, WA is seeking a Program Assistant to support front office operations and welcome visitors. The role emphasizes HIPAA compliance and accurate data handling in a busy clinic environment.

The Program Assistant will answer calls, help clients with registration, manage schedules, verify insurance, and assist staff while maintaining confidentiality and professional standards.

Qualifications

• Knowledge of patient registration and front office responsibilities in a healthcare setting is required.
• Ability to maintain confidentiality and adhere to HIPAA and privacy requirements.
• Excellent interpersonal and communication skills are essential for coordinating with staff and visitors.

Responsibilities

• Answer incoming calls on a multi-line system and direct to appropriate personnel.
• Assist clients with registration, consent paperwork, and intake processes.
• Check in and schedule appointments, verify insurance, and collect fees as needed.

Skills

Interpersonal communication

Confidentiality

Multi-tasking

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Electronic health record system

Job description

Cowlitz Health and Human Services Department in Tukwila, WA is seeking a Program Assistant to support front office operations and welcome visitors. The role emphasizes HIPAA compliance and accurate data handling in a busy clinic environment.

The Program Assistant will answer calls, help clients with registration, manage schedules, verify insurance, and assist staff while maintaining confidentiality and professional standards.