Clinic Front Desk & Admin Specialist - Part-Time

Advocates; Peabody (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

Advocates in Peabody, MA, is seeking an Administrative Specialist to greet visitors, manage calls and emails, and coordinate scheduling for therapists. The role supports clinical staff and maintains filing of medical records in a welcoming environment.

Starting rate is $20.00–$22.00/hour with a Mon-Fri schedule; bilingual candidates are encouraged. High school diploma or GED required, valid driver’s license preferred, and experience with Microsoft Office is expected.

Qualifications

• Must have a high school diploma or equivalent.
• Psychology and social work students are strongly encouraged to apply.

Responsibilities

• Greet clinic visitors in a helpful, friendly and approachable manner.
• Update contact information, verify insurance, and collect co-payment.
• Respond to and direct telephone and email inquiries promptly.
• Schedule ongoing and intake appointments for therapists in collaboration with the Intake Director.
• Manage filing system and storage of medical records in compliance with clinic regulations.
• Create charts for therapist and ensure forms are filed appropriately.
• Provide clerical and administrative support to clinical staff.
• Ensure that the waiting rooms are clean, organized and maintained.
• Contact appropriate department and/or personnel in cases of an emergency.

Skills

Customer service

Communication

Bilingual

Microsoft Office

Time management

Education

High School Diploma/GED

Job description

Advocates in Peabody, MA, is seeking an Administrative Specialist to greet visitors, manage calls and emails, and coordinate scheduling for therapists. The role supports clinical staff and maintains filing of medical records in a welcoming environment.

Starting rate is $20.00–$22.00/hour with a Mon-Fri schedule; bilingual candidates are encouraged. High school diploma or GED required, valid driver’s license preferred, and experience with Microsoft Office is expected.