Front Desk & Clinic Admin Specialist (Mornings)

internal-advocatesinc; Rocky Hill (CT); On-site; USD 28,000 - 30,000; Full time

Job summary

Advocates, a nonprofit organization serving people facing developmental, mental health, or other life challenges, seeks an Administrative Specialist. You will greet visitors, handle inquiries, manage scheduling, and support therapists and clinic operations to ensure a welcoming, efficient environment.

Starting rate is $20.00-$22.00 per hour with a Monday–Friday 8am–12pm schedule and occasional later hours. Bilingual candidates are encouraged to apply, and a high school diploma is required.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and access to a vehicle.
• Bilingual/Trilingual in Portuguese/Spanish preferred.
• Excellent written and verbal communication.
• Comprehensive computer knowledge.

Responsibilities

• Greet clinic visitors in a helpful, friendly and approachable manner.
• Update contact information, verify insurance, and collect co-payment.
• Respond to and direct telephone and email inquiries promptly.
• Schedule ongoing and intake appointments for therapists in collaboration with the Intake Director.
• Manage filing system and storage of medical records in compliance with clinic regulations.
• Create charts for therapist and ensure forms are filed appropriately.
• Provide clerical and administrative support to clinical staff.
• Ensure that the waiting rooms are clean, organized and maintained.
• Contact appropriate department and/or personnel in cases of an emergency.

Skills

Communication skills

Customer service

Computer literacy

Bilingual

Education

High School Diploma/GED

Job description

Advocates, a nonprofit organization serving people facing developmental, mental health, or other life challenges, seeks an Administrative Specialist. You will greet visitors, handle inquiries, manage scheduling, and support therapists and clinic operations to ensure a welcoming, efficient environment.

Starting rate is $20.00-$22.00 per hour with a Monday–Friday 8am–12pm schedule and occasional later hours. Bilingual candidates are encouraged to apply, and a high school diploma is required.