Clinic Experience Lead - Patient Care & Scheduling

Benchmark Physical Therapy and Wellness Center, LLC; Peachtree City (GA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Charity Day

Medical/Dental/Vision/Life

PTO & holidays

401K match

Job summary

BenchMark Physical Therapy is seeking a Patient Care Coordinator to join our Peachtree City clinic. The PCC-I supports clinic growth, handles referrals, scheduling, insurance verification, and patient payments while delivering outstanding front-office service.

The role requires strong communication, multitasking, and teamwork within the clinic team; full-time positions include health benefits, 401(k) with company match, PTO, and a charity day. Training provided.

Qualifications

• Excellent customer service skills and ability to relate to patients and staff.
• Ability to multitask and manage time in a busy front-office environment.
• Willingness to learn and adapt to clinic processes and systems.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Verify insurance coverage and collect payments.
• Maintain an inviting, organized front-office area.
• Handle non-clinical documentation and deposits.
• Monitor arrival rate and ensure a great patient experience.
• Support scheduling, document routing, and compliance training.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy is seeking a Patient Care Coordinator to join our Peachtree City clinic. The PCC-I supports clinic growth, handles referrals, scheduling, insurance verification, and patient payments while delivering outstanding front-office service.

The role requires strong communication, multitasking, and teamwork within the clinic team; full-time positions include health benefits, 401(k) with company match, PTO, and a charity day. Training provided.