Clinic Experience Associate

Icon Eyecare; Grand Junction (CO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with generous company match

Life Insurance

Short Term Disability

Long Term Disability

Employee Assistance Program

Generous time off

Uniform allowance

Job summary

ICON Eyecare Grand Junction is seeking a full-time Front Desk Medical Receptionist to greet patients, answer calls, schedule appointments, and assist with billing in a friendly, professional manner. Training is provided.

The ideal candidate has 2 years of customer care experience, strong communication, and proficient Microsoft Office skills (Excel, Word, PowerPoint). This role offers benefits including medical, dental and a generous 401(k) match.

Qualifications

• Two years of patient/customer care experience or equivalent.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Excellent oral and written communication skills.

Responsibilities

• Greet patients and direct calls in a friendly, professional manner.
• Check patients in/out and schedule appointments.
• Bill visits through insurance and enter CPT/ICD-10 codes.
• Assist with end-of-day counts and daily deposits.
• Quote and discuss surgical fees, co-pays, and financing options.

Skills

communication

customer service

attention to detail

Tools

Excel

Word

PowerPoint

Job description

Are you someone who cares about patients? Who loves solving problems? With excellent communication skills and attention to detail. If so, we would love to have you as part of our family.ICON Eyecare Grand Junction is looking for a full-time Front Desk Medical Receptionist at our clinic, and we are willing to train!Who we are…ICON Eyecare is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures to Grand Junction and Colorado’s Western Slope. With over 20 years of experience, ICON Eyecare’s team of board-certified doctors is committed to delivering the highest-quality eye care in Colorado.What we do…Our mission is to improve people’s lives through better vision and outstanding patient experiences.What you will do…Greet patients as they arrive at the office in a friendly and professional manner.Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional, courteous, and timely manner.Answer general patient questions about their procedures and understand where to refer questions that are beyond their scope of knowledge.Quote and discuss surgical fees, service fees, co-pays, payment policies and financing options with patients.Check patients in and out and schedule any needed appointments.Bill out visits through insurance, collect payments, and enter correct CPT/ ICD-10 codes to ledger.Assist with end of day counts and prepare accurate daily deposits.What we require…Two years of patient/customer care experience (or equivalent customer related ability)Proficient in Microsoft Office, specifically Excel, Word, and PowerPointExcellent oral and written communication skillsExceptional customer relationship skillsWhat we offer…MedicalDentalVision Discounts401(k) with generous company match and 100% vesting upon contributionLife InsuranceShort Term & Long-Term Disability optionsEmployee Assistance ProgramGenerous time off plans and company paid holidaysUniform allowanceICON Eyecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.