Clinic Experience Associate

Kleiman-Evangelista-Eye-Centers-of-Texas; Dallas (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision discounts

Educational reimbursements

401(k) with match

Life insurance

Disability insurance

Employee Assistance Program

Paid time off

Uniform allowance

Job summary

Kleiman Evangelista Eye Centers of Texas is seeking a full-time Front Desk Receptionist at our Dallas clinic to greet patients, manage phone lines, and schedule appointments. Training is available, and a friendly, patient-focused approach is essential.

Responsibilities include answering calls, guiding patients about procedures, quoting fees, checking in/out, billing visits with CPT/ICD-10, and handling end-of-day deposits. Strong MS Office skills and excellent communication are required.

Qualifications

• Two years of patient/customer care experience.
• Proficient in Excel, Word, and PowerPoint.
• Excellent written and oral communication skills.
• Strong customer relationship abilities.

Responsibilities

• Greet patients and manage front desk interactions.
• Answer and direct incoming calls professionally.
• Provide information about procedures and referrals.
• Quote fees, co-pays, and financing options.
• Check in/out patients and schedule appointments.
• Bill visits with CPT/ICD-10 codes and process deposits.
• Assist with end-of-day counts and deposits.

Skills

Customer service

Communication

Attention to detail

MS Excel

MS Word

PowerPoint

Tools

MS Office Suite

Job description

Job Details

Job Location: Dallas - DALLAS, TX 75231 Salary Range: $19.00 - $23.00 Hourly Are you someone who cares about patients? Who loves solving problems? With great communication skills and attention to detail. If so, we would love to have you as part of our family.

Kleiman Evangelista is looking for a full time Front Desk Receptionist for our Clinic, and we are wiling to train!

Who we are…

Kleiman Evangelista Eye Centers of Texas is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures in the Dallas Fort Worth Metroplex and beyond. With nearly 40 years of experience, Kleiman Evangelista’s team of board-certified doctors is committed to delivering the highest-quality eye care in Texas.

What we do…

Our mission is to improve people’s lives through better vision and outstanding patient experiences.

What you will do…

• Greet patients as they arrive at the office in a friendly and professional manner.
• Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional, courteous and timely manner.
• Answer general patient questions about their procedures and understand where to refer questions that are beyond their scope of knowledge.
• Quote and discuss surgical fees, service fees, co-pays, payment policies and financing options with patients.
• Check patients in and out and schedule any needed appointments.
• Bill out visits through insurance, collect payments, and enter correct CPT/ ICD-10 codes to ledger
• Assist with end of day counts and prepare accurate daily deposits

What we require…

• Two years of patient/customer care experience (or equivalent customer related ability)
• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
• Excellent oral and written communication skills
• Exceptional customer relationship skills

What we offer…

• Medical
• Dental
• Vision Discounts
• Educational reimbursements for COA OR COT certifications
• 401(k) with generous company match and 100% vesting upon contribution
• Life Insurance
• Short Term & Long-Term Disability options
• Employee Assistance Program
• Generous time off plans and company paid holidays
• Uniform allowance

Icon Eyecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.