Eye Clinic Patient Experience Coordinator

Kleiman-Evangelista-Eye-Centers-of-Texas; Dallas (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision discounts

Educational reimbursements

401(k) with match

Life insurance

Disability insurance

Employee Assistance Program

Paid time off

Uniform allowance

Job summary

Kleiman Evangelista Eye Centers of Texas is seeking a full-time Front Desk Receptionist at our Dallas clinic to greet patients, manage phone lines, and schedule appointments. Training is available, and a friendly, patient-focused approach is essential.

Responsibilities include answering calls, guiding patients about procedures, quoting fees, checking in/out, billing visits with CPT/ICD-10, and handling end-of-day deposits. Strong MS Office skills and excellent communication are required.

Qualifications

• Two years of patient/customer care experience.
• Proficient in Excel, Word, and PowerPoint.
• Excellent written and oral communication skills.
• Strong customer relationship abilities.

Responsibilities

• Greet patients and manage front desk interactions.
• Answer and direct incoming calls professionally.
• Provide information about procedures and referrals.
• Quote fees, co-pays, and financing options.
• Check in/out patients and schedule appointments.
• Bill visits with CPT/ICD-10 codes and process deposits.
• Assist with end-of-day counts and deposits.

Skills

Customer service

Communication

Attention to detail

MS Excel

MS Word

PowerPoint

Tools

MS Office Suite

Job description

Kleiman Evangelista Eye Centers of Texas is seeking a full-time Front Desk Receptionist at our Dallas clinic to greet patients, manage phone lines, and schedule appointments. Training is available, and a friendly, patient-focused approach is essential.

Responsibilities include answering calls, guiding patients about procedures, quoting fees, checking in/out, billing visits with CPT/ICD-10, and handling end-of-day deposits. Strong MS Office skills and excellent communication are required.