Clinic Coordinator: Patient Flow & Front Desk Lead

Lifelong Medical Care; San Leandro (CA); On-site; USD 35,000 - 36,000; Full time

Job summary

Lifelong Medical Care in San Leandro, CA is seeking a Clinic Coordinator to support clerical functions at the Eden PATH clinic. The role includes front desk duties, eligibility processing, referrals, and medical records management, reporting to the Clinic Director.

This position is represented by SEIU-UHW under a collective bargaining agreement; membership must be maintained per the CBA. Two years of related medical experience and proficiency with Microsoft Office are required.

Qualifications

• High School diploma or equivalent is required.
• Two years of related experience in a medical setting.
• Proficient in Microsoft Office Suite.
• Ability to work independently under pressure and manage multiple tasks.
• Strong interpersonal and communication skills.

Responsibilities

• Provides clerical assistance to medical providers and triage department.
• Processes referrals as needed utilizing i2i.
• Supports Front Desk functions as needed.
• Manages patient flow during clinic hours.
• Participates in training front office staff in NextGen.
• Maintains current patient demographic and insurance information in clinic PMS (NextGen).
• Orders and distributes office supplies.
• Assists with eligibility coverage.
• Supports medical records as needed.
• Writes office procedures for all clerical areas.
• Provides patient follow-up as requested for no-show appointments.
• Assists with other duties as requested.

Skills

Interpersonal skills

Organizational skills

Time management

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Lifelong Medical Care in San Leandro, CA is seeking a Clinic Coordinator to support clerical functions at the Eden PATH clinic. The role includes front desk duties, eligibility processing, referrals, and medical records management, reporting to the Clinic Director.

This position is represented by SEIU-UHW under a collective bargaining agreement; membership must be maintained per the CBA. Two years of related medical experience and proficiency with Microsoft Office are required.