Clinic Coordinator

LifeLong Medical Care; San Leandro (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

LifeLong Medical Care in San Leandro, CA seeks a Clinic Coordinator to support clerical functions across the clinic, including front desk, referrals, and medical records. The role reports to the Clinic Director and works within SEIU-UHW guidelines.

Responsibilities include processing referrals in i2i, managing patient flow, updating demographics in NextGen, assisting with eligibility, and writing office procedures. Strong customer service and organizational skills are essential.

Qualifications

• High School diploma or equivalent.
• Two years of related experience in a medical setting.
• Proficient in Microsoft Office suite.

Responsibilities

• Provides clerical support to medical providers and triage department.
• Processes referrals using i2i.
• Supports front desk operations and patient flow during clinic hours.
• Maintains patient demographics and insurance information in NextGen PMS.
• Assists with eligibility coverage and medical records.
• Writes office procedures for clerical areas.
• Provides patient follow-up for no-shows as requested.
• Assists with other duties as needed.

Skills

Interpersonal skills

Communication skills

Customer service

Organizational skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

SUMMARY:The Clinic Coordinator performs and supports all clerical functions of the clinic, including front desk, eligibility, referrals, and medical records. This Clinic Coordinator reports directly to the Clinic Director.This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.JOB DUTIES:Provides clerical assistance to medical providers and triage department.Processes referrals as needed utilizing i2i.Supports Front Desk functions as needed.Manages patient flow during clinic hours.Participates in training front office staff in NextGen.Maintains current patient demographic and insurance information in clinic PMS (NextGen).Orders and distributes office supplies.Assists with eligibility coverage.Supports medical records as needed.Writes office procedures for all clerical areas.Provides patient follow-up as requested for no-show appointments.Assists with other duties as requested.JOB QUALIFICATIONS:Ability to work independently under pressure and handle multiple tasks.Strong interpersonal and communication skills with ability to provide excellent customer service to patients and co-workers.Strong organizational skills.Job Requirements:High School diploma or equivalent.Two years of related experience in a medical setting.Proficient in Microsoft office suite.