Clinic Coordinator I - Somatic Care

Vesta, Inc.; Arnold, Northern (MD, KY); Hybrid; USD 31,000 - 34,000; Full time

Benefits offered by this job

Health benefits

PTO

Holidays

403(b) plan

Long-Term Disability

Basic Life/AD&D

Employee Assistance Program (EAP)

Short-Term Disability

Job summary

Vesta, Inc. in Arnold, MD seeks a Somatic Care Clinic Coordinator (Clinic Coordinator I) to manage medical appointment coordination and on-site support for the care team.

This full-time hourly role requires ensuring care standards, proper documentation, and seamless front desk assistance. The ideal candidate has a high school diploma (Bachelor’s preferred), 3 years of medical office experience, and knowledge of medical terminology, transcription, and insurance.

Qualifications

• High School diploma required; bachelor’s preferred in health/human services or business management.
• 3 years’ experience in a medical office with similar duties.
• Knowledge of medical terminology, transcription and insurance required.
• Experience coordinating somatic and psychiatric services.
• Ability to work independently and handle high-stress situations.
• Intermediate/advanced experience with Microsoft Business Applications (Excel, Teams, SharePoint) desirable.

Responsibilities

• Coordinate and schedule client psychiatric and medical appointments and support the Primary Care Doctor.
• Link clients with external resources as needed.
• Maintain documentation in electronic prescription system.
• Liaise with pharmacy for refills and error corrections.
• Schedule lab appointments ordered by physicians.
• Schedule injections per doctor orders.
• Answer calls promptly and manage callbacks.
• Monitor waiting room and alert providers if delays occur.
• Triage, collect vitals, and complete check-in screenings.
• Organize and deliver medications to appropriate locations.
• Monitor medications as directed.
• Update client profiles and scan/filing of necessary documents.

Skills

Medical terminology

Transcription

Insurance knowledge

Somatic coordination

Psychiatric coordination

Independent work under pressure

Education

High School diploma

Bachelor's degree in health & human services or related field

Tools

Excel

Teams

SharePoint

Job description

Vesta, Inc. is a not for profit, financially sound, mental health company which is expanding throughout the Maryland area. Vesta, Inc.provides comprehensive behavioral healthcare to include clinic, day program, and residential homes for those suffering from mental health disorders.

Vesta, Inc is currently recruiting for the position of Somatic Care Clinic Coordinator (Clinic Coordinator I) for ourSevern Region, in Arnold, Maryland. The Somatic Care Clinic Coordinator (Clinic Coordinator I) will provide coordination of medical appointments for clients and supports medical professionals on-site. The position is responsible for ensuring that client care meets the standards defined by the organization, client documentation and charts are complete and compliant, and information is disseminated to the care team. The position is also responsible for providing support to the region’s front desk and administrative duties.

Preferred candidate:

• High School diploma required. Bachelor's Degree in the health and human servicefield(preferred) or business management, or experience in a comparable role either medical or administrative.
• 3 years' experience in medical office setting with similar duties.
• Must have knowledge of medical terminology, transcription, and insurance.
• Experience with somatic and psychiatric service coordination.
• Must have the ability to work independently and handle high stress situations.
• Prior intermediate or advanced working experience with Microsoft Business Applications (Excel, Teams, SharePoint) is desirable.

The ideal candidate will be responsible for:

• Coordinate and schedule client psychiatric and medical appointments and provide needed support to Primary Care Doctor
• Seek and link clients with external resources as needed.
• Provide support and maintain documentation in electronic prescription system.
• Liaison with pharmacy for client prescription refills and correction of errors.
• Coordinates and schedules laboratory appointments ordered by physicians.
• Coordinate and schedule injections for clients per doctor orders.
• Answer all phone calls, responding to callers placed on hold within one minute.
• Monitor the waiting room and alert providers if clients are not seen within a reasonable time frame.
• Triage clients, obtain vitals, relevant information, and complete check-in screenings.
• Organize and deliver medication to appropriate properties/locations.
• Monitor Medication as directed.
• Ensures client profile and records are updated by completing scanning and filing of necessary document.

Position Details:

This position is aFull-Time hourlyposition. Ideal candidate would be able to work the following schedule:

Monday-Friday, 7:30am to 3:30pm.

Location: Arnold, MD

Ability to pass background check and drug screening required.

Compensation and Benefits:

• Pay Range: $22.29/hour - $24.96/hour, paid bi-weekly, with opportunities for overtime. Salary calculated based on education and experience.
• Other Compensation: Employees are eligible for bonuses (variable, depending on company and individual performance) and paid training.
• PTO: New employees can accrue up to 96 hours of PTO in the first year (pro-rated based on start date and hours worked). Employees can accrue up to 40 hours of sick leave per calendar year (pro-rated based on start date and hours worked).
• Holidays: Full-Time employees receive 8 paid holidays per year, with overtime if required to work. Part-Time employees are eligible for overtime if required to work on holidays.
• Retirement: 403(b) plan participation available at hire. Employer matching after 1000 hours of service. Discretionary employer contributions are given at least once a year.
• Health Benefits: Full and Part-Time Employees are eligible for benefits beginning the first day of the month after hire. Benefits include Medical, Dental, and Vision (single and family), flex-spending accounts (FSA and Dependent Care).
• Company-Paid Benefits: Full-Time employees are eligible for Long-Term Disability and Basic Life/AD&D. All employees are eligible for the Employee Assistance Program (EAP).
• Other Voluntary Benefits: Full-Time employees are eligible for Short-Term Disability coverage.

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities