Clinic Coordinator II in Silver Spring & Lanham

Vesta, Inc.; Silver Spring (MD); Hybrid; USD 51,000 - 57,000; Full time

Benefits offered by this job

PTO 96 hours

8 holidays

403(b) retirement

Health benefits

Long-Term Disability

EAP

Short-Term Disability

Job summary

Vesta, Inc. seeks a Clinic Coordinator II for its Outpatient Mental Health Clinic in Silver Spring, MD and Lanham, MD. This full-time hourly role coordinates client appointments, connects clients with resources, and maintains accurate records to support high-quality care.

Responsibilities include triaging calls, liaising with pharmacies, and ensuring timely patient care. Some flexibility in schedule is required.

Qualifications

• Preferred: Bachelor's degree in health and human services or business management.
• Knowledge of psychiatric medications.
• Strong time management and organizational skills.
• Ability to work independently and handle high-stress situations.

Responsibilities

• Coordinate and schedule client appointments.
• Link clients with external resources as needed.
• Liaise with pharmacies for prescription refills and corrections.
• Maintain accurate and up-to-date client records.
• Answer phone calls and triage clients efficiently.
• Monitor waiting room and ensure timely client care.

Skills

Psych meds knowledge

Time management

Independent worker

Microsoft Office apps

Education

Bachelor’s degree preferred

Tools

Excel

Teams

SharePoint

Job description

Are you ready to be part of an organization that's making a real difference in mental health care? Look no further! Vesta, Inc. is a financially stable, not-for-profit mental health company expanding across Maryland, providing comprehensive behavioral healthcare services.

We're currently seeking a passionate Clinic Coordinator II to join our dynamic team at our Outpatient Mental Health Clinic in Silver Spring MD and Lanham, MD. As a Clinic Coordinator II, you'll play a vital role in facilitating the medical and psychiatric treatment of our clients, ensuring they receive the highest quality of care and support.

Preferred Candidate Qualifications:

• Bachelor's degree in health and human services or business management (preferred) or relevant experience
• Knowledge of psychiatric medications
• Excellent time management and organization skills
• Ability to work independently and handle high-stress situations
• Prior experience with Microsoft Business Applications (Excel, Teams, SharePoint) is desirable

Key Responsibilities:

• Coordinate and schedule client appointments
• Seek and link clients with external resources as needed
• Liaise with pharmacies for prescription refills and corrections
• Ensure accurate and up-to-date client records
• Answer phone calls and triage clients efficiently
• Monitor waiting room and ensure timely client care

This is a Full-Time hourly position with a flexible schedule:

• Monday-Friday, 8 hours each day, Monday - Friday, 8am - 4:30pm or 8:30am - 5:00pm; with some flexibility
• Location: Silver Spring, MD and Lanham, MD - The days will flex

Join us in our mission to provide exceptional mental health care and support to our community.

Background check and drug screening required.

Compensation and Benefits:

• Pay Range: $24.48/hour - $27.42/hour, paid bi-weekly, with opportunities for overtime.
• Other Compensation: Employees are eligible for bonuses (variable, depending on company and individual performance) and paid training.
• PTO: New employees can accrue up to 96 hours of PTO in the first year (pro-rated based on start date and hours worked). Employees can accrue up to 40 hours of sick leave per calendar year (pro-rated based on start date and hours worked).
• Holidays: Full-Time employees receive 8 paid holidays per year, with overtime if required to work. Part-Time employees are eligible for overtime if required to work on holidays.
• Retirement: 403(b) plan participation available at hire. Employer matching after 1000 hours of service. Discretionary employer contributions are given at least once a year.
• Health Benefits: Full and Part-Time Employees are eligible for benefits beginning the first day of the month after hire. Benefits include Medical, Dental, and Vision (single and family), flex-spending accounts (FSA and Dependent Care).
• Company-Paid Benefits: Full-Time employees are eligible for Long-Term Disability and Basic Life/AD&D. All employees are eligible for the Employee Assistance Program (EAP).
• Other Voluntary Benefits: Full-Time employees are eligible for Short-Term Disability coverage.

Vesta, Inc. is an Equal Opportunity Employer, welcoming diversity and inclusion.