Clinic Care Technician – Float Pool

Jobtailor; Duluth (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor is seeking a clinic support assistant in Duluth, MN to help manage daily patient flow, greet and room patients, and document vital signs in the EMR. You will stock exam rooms, handle clerical tasks, and support multiple clinics in the Duluth area.

The role involves assisting providers and staff with administrative duties, scheduling, and no-show follow-ups, as well as supporting virtual visits and patient verification processes.

Qualifications

• Healthcare or patient care experience.
• Basic Life Support (BLS) certification within 30 days of hire.
• Experience using an electronic medical record (EMR) system.

Responsibilities

• Assist with daily patient flow in the clinic setting.
• Greet and room patients.
• Obtain and document vital signs in patient charts.
• Stock and clean exam rooms.
• Order and maintain clinic supplies.
• Assist with clerical duties and scheduling.
• Float to support other clinics in Duluth area as needed.
• Support providers and clinical staff with administrative tasks.
• Coordinate patient no-show follow-ups and add-ons approvals.

Skills

Customer service skills

Ability to follow direction

Interpersonal skills

Vital Signs Documentation

Education

Basic Life Support (BLS)

Tools

Electronic Medical Record System

Job description

• Provide assistance with daily patient flow in the clinic setting
• Greet and room patients
• Obtain and document vital signs in patient charts
• Stock and clean exam rooms
• Order and maintain clinic supplies
• Assist with clerical duties
• Float to support other assigned areas, including clinics in Duluth, Hermantown, Proctor, and Superior
• Support providers and clinical staff with administrative and select patient care tasks
• Support patient scheduling and work queue needs
• Follow up on no-shows and coordinate provider review and approval of add-ons
• Support virtual visits and complete patient identification verification
• Chaperone exams as needed
• Administer questionnaires and document in the electronic medical record
• Perform limited patient care tasks based on training
• Process incoming mail, scans, copies, and faxes
• Print and update forms
• Answer internal phone calls
• Place office supply orders as needed

Requirements

• Customer service skills
• Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology
• Basic Life Support (BLS) within 30 days of hire, except for specified Rehab Administration departments
• Legal right to work in the United States
• Successful completion of health screening, immunization review, applicable licensure/certification/education/experience verification, background checks, criminal check, urine drug screen, and MVR where required

Core Competencies

Demonstrates proficiency in patient care support, including obtaining vital signs, managing electronic medical records, and assisting with administrative tasks. Strong customer service skills and the ability to follow directions within a healthcare setting are essential.

Highest-signal resume keywords

• Patient Care Experience
• Electronic Medical Record
• Basic Life Support (BLS)
• Medical Terminology
• Customer Service Skills

ATS Optimization Keywords

Hard Skills

• Vital Signs Documentation
• Patient Scheduling
• Clerical Duties
• Patient Identification Verification
• Questionnaire Administration

Soft Skills

• Ability to Follow Direction
• Interpersonal Skills

Certifications & Qualifications

• Basic Life Support (BLS)

Industry Keywords

• Healthcare
• Patient Flow
• Clinical Setting
• Exam Room Management
• Patient Care Tasks

Tools & Technologies

• Electronic Medical Record System