Clinic Care Coordinator & Patient Concierge

Drayer Physical Therapy; Bel Air (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401K + company match

Job summary

Drayer Physical Therapy in Bel Air, MD is seeking a Patient Care Coordinator to join our team. This entry-level office role supports clinic growth by handling patient intake, scheduling, insurance verification, and front desk operations with a focus on friendly customer service.

You will collaborate with the Clinic Director to ensure smooth daily procedures, maintain an inviting front office, and handle non-clinical documentation while providing a positive patient experience.

Qualifications

• High School Diploma or equivalent.
• Strong communication and customer service abilities.
• Ability to multitask and manage time effectively.
• Professional presentation and reliable work habits.

Responsibilities

• Collect money due at the time of service and convert referrals into evaluations.
• Schedule patient visits and greet patients in a friendly, inviting manner.
• Verify insurance coverage and manage front office documentation.
• Maintain an organized clinic workspace and support clinic operations.

Skills

Communication skills

Multitasking

Time management

Customer service

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy in Bel Air, MD is seeking a Patient Care Coordinator to join our team. This entry-level office role supports clinic growth by handling patient intake, scheduling, insurance verification, and front desk operations with a focus on friendly customer service.

You will collaborate with the Clinic Director to ensure smooth daily procedures, maintain an inviting front office, and handle non-clinical documentation while providing a positive patient experience.