Patient Care Coordinator I: Front Desk & Scheduling

Drayer Physical Therapy; Wilmington (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Annual paid Charity Day to give back

Medical, Dental, Vision, Life, Short-…

401K + company match

Job summary

Drayer Physical Therapy in Wilmington, OH is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes. You will collaborate with the Clinic Director to ensure efficient operations and a welcoming, organized front desk.

The role emphasizes outstanding customer service, multitasking across computer programs, and accurate insurance verification. This entry-level position offers growth opportunities within Upstream Rehabilitation.

Qualifications

• High School Diploma or equivalent is required.
• Excellent communication and customer service abilities.
• Ability to multitask and meet deadlines with minimal supervision.
• Strong time management and presentation skills as part of a team.

Responsibilities

• Greets clients and maintains a welcoming front office.
• Schedules referrals and patient visits via phone and fax.
• Verifies insurance coverage for patients.
• Manages non-clinical documentation and deposits.
• Supports clinic operations and collaborates with leadership.

Skills

Communication skills

Multitasking

Organizational skills

Time management

Presentation skills

Teamwork

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy in Wilmington, OH is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes. You will collaborate with the Clinic Director to ensure efficient operations and a welcoming, organized front desk.

The role emphasizes outstanding customer service, multitasking across computer programs, and accurate insurance verification. This entry-level position offers growth opportunities within Upstream Rehabilitation.