Patient Experience Coordinator

Drayer Physical Therapy Institute; Pennsylvania; Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Annual paid Charity Day

Medical, Dental, Vision, Life, Short-…

3-week Paid Time Off plus paidholidays

401K + company match

Résumé du poste

Drayer Physical Therapy Institute in Etters, PA is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes in collaboration with the Clinic Director. This entry-level role focuses on delivering excellent customer service, scheduling, and insurance verification, ensuring smooth front-office operations.

You will greet patients, schedule referrals, verify coverage, collect payments, and maintain an organized workspace, while learning multiple clinic computer

Qualifications

• High School Diploma or equivalent required.
• Strong communication with Business Office and Field leadership.
• Ability to multitask and manage details to meet deadlines.

Responsabilités

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make all welcome calls and monitor arrival rate.
• Manage schedule efficiently and routing of documents.
• Manage deposits and non-clinical documentation.
• Monitor clinic inventory.
• Attend required training and compliance sessions.

Connaissances

Communication skills

Multitask

Time management

Presentation skills

Organizational detail

Meet deadlines

Formation

High School Diploma or equivalent

Description du poste

Drayer Physical Therapy Institute in Etters, PA is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes in collaboration with the Clinic Director. This entry-level role focuses on delivering excellent customer service, scheduling, and insurance verification, ensuring smooth front-office operations.

You will greet patients, schedule referrals, verify coverage, collect payments, and maintain an organized workspace, while learning multiple clinic computer