Clinic Assistant — Front Desk (Evenings & Weekends)

Planned Parenthood of Southern New England, Inc.; New Haven (CT); On-site; USD 34,000 - 39,000; Full time

Job summary

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join our New Haven Health Center front desk team. This role supports clinicians, delivers patient-centered service, and helps maintain efficient center operations in a fast-paced environment.

The ideal candidate has a high school diploma, strong communication skills, and comfort discussing sensitive health topics. Evening and weekend availability is preferred, with an hourly pay rate of $24.46–$28.13.

Qualifications

• Must have high school diploma or equivalent.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Comfortable discussing sexuality, contraception, STDs and pregnancy options.
• Strong attention to detail and confidentiality.
• Proficient in Microsoft Word, Excel and Outlook.
• Excellent client-centered communication and teamwork.

Responsibilities

• Provides and supports clinicians in delivering quality healthcare.
• Delivers excellent, client-centered customer service; keeps the client at the center of decisions.
• Participates in health center operations to achieve productivity and revenue goals.
• Collaborates with center manager and clinician to ensure efficient systems and processes.
• Follows organizational and clinical standards, protocols, and policies.
• Provides patient information and education necessary for visits.
• Performs basic clinical functions (blood pressure, venipuncture, lab work, charting).
• Manages front desk duties: reception, triage, stocking, filing, billing and coding, data entry.
• Supports a diverse, inclusive environment respecting differences in race, culture, gender, sexual orientation and identity.

Skills

Customer service

Attention to detail

Multitasking

Communication

Teamwork

Bilingual English/Spanish

Microsoft Word

Excel

Outlook

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join our New Haven Health Center front desk team. This role supports clinicians, delivers patient-centered service, and helps maintain efficient center operations in a fast-paced environment.

The ideal candidate has a high school diploma, strong communication skills, and comfort discussing sensitive health topics. Evening and weekend availability is preferred, with an hourly pay rate of $24.46–$28.13.