Clinic Back-Office Assistant — Patient-Centered Impact & Benefits

Planned Parenthood of Southern New England, Inc.; New London (CT); Sur place; USD 34 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Paid parental leave

Retirement savings

Tuition reimbursement

Generous paid time off

Flexible spending account

Wellness program

Résumé du poste

Planned Parenthood of Southern New England, Inc. is hiring a Full Time Clinic Assistant (37.5 hours/week) to support the New London Health Center back office.

You will assist clinicians, ensure excellent patient service, and handle both clinical and administrative tasks. Responsibilities include performing basic clinical functions (blood pressure, venipuncture, lab work, charting), reception and triage, billing/coding, and maintaining an inclusive, respectful environment for diverse patients.

Qualifications

• Must be able to work in a fast-paced clinical environment.
• Ability to handle highly confidential information with diplomacy and tact.
• Comfortable discussing sexuality, contraception, and related topics in a respectful setting.
• Strong attention to detail and ability to manage multiple tasks.
• Proficiency with Microsoft Word, Excel, and Outlook is required.

Responsabilités

• Provides and supports clinicians in delivering high-quality health care.
• Delivers excellent client-centered service; places client at the center of decisions.
• Supports center productivity and revenue cycle goals.
• Collaborates with center manager to create efficient processes for business success.
• Adheres to organizational and clinical standards, protocols, and policies.
• Provides factual patient information and education for visits.
• Performs basic clinical tasks such as blood pressure, venipuncture, lab work, and charting.
• Handles reception, triage, stocking, filing, billing and coding, and basic data entry.
• Promotes an environment welcoming diverse experiences and identities.

Connaissances

Solution-oriented

Fast-paced environment

Confidentiality

Discuss sexuality comfortably

Attention to detail

MS Word/Excel/Outlook

Multitasking

Transportation reliable

Formation

High School diploma or equivalent

Outils

Microsoft Word

Excel

Outlook

Description du poste

Planned Parenthood of Southern New England, Inc. is hiring a Full Time Clinic Assistant (37.5 hours/week) to support the New London Health Center back office.

You will assist clinicians, ensure excellent patient service, and handle both clinical and administrative tasks. Responsibilities include performing basic clinical functions (blood pressure, venipuncture, lab work, charting), reception and triage, billing/coding, and maintaining an inclusive, respectful environment for diverse patients.