Bilingual Front Desk Clinic Assistant – Patient Care

Planned Parenthood of Southern New England, Inc.; Waterbury (CT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid parental leave

Retirement savings

Tuition reimbursement

Generous paid time off

Flexible spending account

Wellness program

Job summary

Planned Parenthood of Southern New England, Inc. seeks a Full Time Clinic Assistant at the Waterbury Health Center front desk. The role supports clinicians, handles patient intake, and assists with basic clinical tasks and office duties.

Ideal candidates will be comfortable discussing sexual health topics, maintain confidentiality, and demonstrate strong customer service. Bilingual English/Spanish is preferred; a high school diploma is required.

Qualifications

• Must have high school diploma or equivalent.
• Comfort discussing sexuality, contraception and pregnancy options.
• Able to work mornings, evenings and weekends with reliable transportation.
• Bi-lingual English/Spanish preferred.
• Demonstrates ability to handle highly confidential information with diplomacy.

Responsibilities

• Provides and supports clinician in delivering quality healthcare.
• Delivers excellent client-centered service with the patient at the center.
• Participates in center operations to meet productivity and revenue goals.
• Partners with center manager to create efficient systems and processes.
• Adheres to organizational standards, protocols and policies.
• Provides patient education and essential information for visits.
• Performs venipuncture, blood pressure, lab work and medical charting.
• Handles office reception, triage calls, stocking, filing and billing.
• Fosters an inclusive environment respecting diverse backgrounds.

Skills

Solution-oriented

Positive attitude

Fast-paced environment

Confidentiality

Sexual health discussions

Attention to detail

Microsoft Word

Microsoft Excel

Microsoft Outlook

Bilingual English/Spanish

High school diploma

Communication & equity

Interpersonal empathy

Health equity interest

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Planned Parenthood of Southern New England, Inc. seeks a Full Time Clinic Assistant at the Waterbury Health Center front desk. The role supports clinicians, handles patient intake, and assists with basic clinical tasks and office duties.

Ideal candidates will be comfortable discussing sexual health topics, maintain confidentiality, and demonstrate strong customer service. Bilingual English/Spanish is preferred; a high school diploma is required.