Clinic Appointment Concierge

Regional-Health-Services-of-Howard-Count; Cresco (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

Regional Health Services of Howard County in Cresco, IA is seeking a friendly, detail-oriented Front Office Assistant to support our clinical team. You will reschedule appointments, answer phones, take messages, and route calls to the right staff, ensuring a smooth patient experience.

The role requires a high school diploma, basic medical terminology knowledge, and 6 months of office experience, preferably in a medical setting.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology required or the completion of a medical terminology course in the first year of employment.
• Six months of office experience, preferably in a medical setting.
• Ability to maintain a high degree of confidentiality.
• Ability to work with people in a courteous and collegial manner.
• Ability to perform multiple tasks simultaneously.
• Must be able to change work priorities and cope with constant interruptions.
• Must have computer skills.

Responsibilities

• Works Closely with patients in rescheduling appointments, answering phones, taking messages, and routing calls.

Skills

Medical terminology knowledge

Confidentiality

Multitasking

People skills

Computer skills

Education

High School diploma or equivalent

Job description

Regional Health Services of Howard County in Cresco, IA is seeking a friendly, detail-oriented Front Office Assistant to support our clinical team. You will reschedule appointments, answer phones, take messages, and route calls to the right staff, ensuring a smooth patient experience.

The role requires a high school diploma, basic medical terminology knowledge, and 6 months of office experience, preferably in a medical setting.