Patient Care Concierge - Medical Office Receptionist

McFarland Clinic; Ames (IA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

PTO

Job summary

McFarland Clinic is seeking a Receptionist for its Ames office. The role involves greeting patients, checking in, and assisting with ambulatory needs in a patient-centered environment.

Responsibilities include answering phones, verifying information, and using the LIS to manage patient check-ins and lab-related tasks. A High School Diploma or equivalent is required, with at least basic computer skills and experience preferred.

Qualifications

• High school diploma or equivalent.
• Completion of Medical Terminology class within one year of employment.
• Keyboard and computer experience.

Responsibilities

• Greet patients and visitors promptly, courteously, and helpfully.
• Check-in patients and verify/update information.
• Assist ambulatory patients as needed.
• Answer phones, screen calls, and take messages in a professional manner.
• Use the laboratory information system to check-in patients, release lab tests, and place orders from external providers.

Skills

Customer service

Team player

Service-oriented

Computer literacy

Education

High School Diploma/GED/HiSET

Job description

McFarland Clinic is seeking a Receptionist for its Ames office. The role involves greeting patients, checking in, and assisting with ambulatory needs in a patient-centered environment.

Responsibilities include answering phones, verifying information, and using the LIS to manage patient check-ins and lab-related tasks. A High School Diploma or equivalent is required, with at least basic computer skills and experience preferred.