Clinic Scheduler

Avera Health; Cresco (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Regional Health Services in Cresco, IA is seeking a courteous receptionist who will reschedule appointments, answer phones, take messages, and route calls to the appropriate staff.

The position requires a high school diploma or equivalent, knowledge of medical terminology or completion of a course in the first year, and at least six months of office experience, preferably in a medical setting. Candidates must maintain confidentiality and have basic computer skills.

Qualifications

• High School diploma or equivalent required.
• Knowledge of medical terminology required or the completion of a medical terminology course in the first year of employment.
• Six months of office experience, preferably in a medical setting.
• Ability to maintain a high degree of confidentiality.
• Ability to work with people in a courteous and collegial manner.
• Ability to perform multiple tasks simultaneously.
• Must be able to change work priorities and cope with constant interruptions.
• Must have computer skills.

Responsibilities

• Assist patients with rescheduling appointments and routing calls.
• Answer phones, take messages, and relay information to the appropriate staff.
• Maintain patient confidentiality and professionalism at all times.
• Support office workflow by handling multiple tasks efficiently.

Skills

Medical terminology

Confidentiality

Multitasking

People skills

Education

High School diploma or equivalent

Tools

Computer skills

Job description

Location:

Cresco, IA

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Join Our Team!

At Regional Health Services, we strive to create a positive, team-oriented work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community. If you would like to join us on our mission,

Position Highlights

POSITION SUMMARY: Works Closely with patients in rescheduling appointments, answering phones, taking messages, and routing calls.

POSITION QUALIFICATIONS:

• a. High School diploma or equivalent required.
• b. Knowledge of medical terminology required or the completion of a medical terminology course in the first year of employment.
• c. Six months of office experience, preferably in a medical setting.
• d. Ability to maintain a high degree of confidentiality.
• e. Ability to work with people in a courteous and collegial manner.
• f. Ability to perform multiple tasks simultaneously.
• g. Must be able to change work priorities and cope with constant interruptions.
• h. Must have computer skills.