Administrative Support

BHcare Inc.; East Derby (CT); On-site; USD 29,000 - 32,000; Part time

Job summary

BHcare Inc. is seeking an Administrative Support professional for the Children’s Outpatient Clinic in Connecticut.

This part-time role requires 22.5 hours per week, with a schedule of Monday–Wednesday 1pm–7pm and Thursday 1:30pm–7:30pm, serving clients with a welcoming, confidential front-office experience. Responsibilities include managing check-ins, calendaring, records, insurance processing, and front-office duties.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of administrative, customer service, medical office, or related experience preferred.
• Proficiency with Microsoft 365 and the ability to learn and navigate EHR systems.

Responsibilities

• Welcome clients and visitors, manage check-in, update client information, and support a welcoming clinic experience.
• Schedule appointments, manage cancellation lists, backfill openings, and assist with provider calendars.
• Maintain accurate client records, documentation, releases, and electronic health record (EHR) information.
• Process insurance information, collect co-pays and other payments, and assist with record requests.
• Provide administrative support including correspondence, mail distribution, supply ordering, and front-office coordination.

Skills

Customer service

Organization

Communication

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft 365

Electronic Health Record (EHR) system

Job description

At BHcare, we believe everyone deserves the opportunity to live a healthy, safe, and fulfilling life. Every day, our teams provide compassionate care and support to individuals and families across Connecticut through behavioral health, substance use, domestic violence, housing, and community-based services.We are seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues.This is a part-time, position, 22.5 hours per week, within our Children's Outpatient Clinic program.The schedule for this position is Monday, Tuesday, Wednesday from 1pm-7pm and Thursday from 1:30pm-7:30pmCandidates must reside in Connecticut to be eligible for this position.What You Will Do:In this role, you will help ensure the smooth operation of busy outpatient clinics while creating a welcoming, respectful experience for clients and visitors. You will:Welcome clients and visitors, manage check-in processes, update client information, and support a positive clinic experience.Schedule appointments, maintain cancellation lists, backfill openings, and assist with provider calendars.Maintain accurate client records, documentation, releases, and electronic health record (EHR) information.Process insurance information, collect co-pays and other payments, and assist with record requests.Provide administrative support including correspondence, mail distribution, supply ordering, and front-office coordination.Collaborate with colleagues across clinic locations to ensure timely completion of daily administrative responsibilities.What You Will Bring:High school diploma or equivalent required.Minimum of two years of administrative, customer service, medical office, or related experience preferred.Proficiency with Microsoft 365 and the ability to learn and navigate electronic health record (EHR) systems.Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.Experience providing professional customer service while maintaining confidentiality and accuracy.What We OfferThe anticipated salary range for this position is $21.00-$23.00. Actual compensation offered will be determined based on a variety of factors including relevant skills, experience, qualifications, certifications, and internal equity considerations.BHcare offers a comprehensive benefits program including medical, dental, and vision insurance, paid time off, company-observed holidays, a retirement savings plan, and other fringe benefits. Benefit eligibility may vary based on position, schedule, and applicable plan or policy requirements.Join Our TeamIf you are organized, customer-focused, and looking for an opportunity to support a mission-driven organization making a difference in the community, we encourage you to apply.BHcare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, military or veteran status, disability, genetic information, marital or civil union status, or any other protected characteristic under applicable federal, state, or local law