Administrative Support

BHcare; Derby (CT); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Retirement plan

Job summary

BHcare is seeking an Administrative Support professional for the Children\'s Outpatient Clinic in Derby, CT. This part-time role offers 22.5 hours per week with a schedule Monday–Wednesday 1pm–7pm and Thursday 1:30pm–7:30pm, supporting busy outpatient clinics with welcoming client experiences.

Ideal candidates have a high school diploma and at least two years in administrative or medical office roles, with proficiency in Microsoft 365 and EHR systems. Competitive benefits accompany this position.

Qualifications

• Proficiency with Microsoft 365 applications.
• Experience delivering professional customer service.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet clients and visitors; manage check-in and verify/update client information.
• Schedule appointments; maintain cancellation lists and backfill openings.
• Maintain accurate client records and EHR information; process insurance and collect co-pays.
• Provide front-office support, correspondence, mail distribution, and supplies ordering.
• Collaborate with staff across locations to complete daily admin tasks.

Skills

Microsoft 365

Customer service

Multitasking

Communication

Education

High school diploma or equivalent

Job description

At BHcare, we believe everyone deserves the opportunity to live a healthy, safe, and fulfilling life. Every day, our teams provide compassionate care and support to individuals and families across Connecticut through behavioral health, substance use, domestic violence, housing, and community-based services.

We are seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues.

This is a part-time, position, 22.5 hours per week, within our Children's Outpatient Clinic program.

The schedule for this position is Monday, Tuesday, Wednesday from 1pm-7pm and Thursday from 1:30pm-7:30pm

Candidates must reside in Connecticut to be eligible for this position.

What You Will Do:

In this role, you will help ensure the smooth operation of busy outpatient clinics while creating a welcoming, respectful experience for clients and visitors. You will:

• Welcome clients and visitors, manage check-in processes, update client information, and support a positive clinic experience.
• Schedule appointments, maintain cancellation lists, backfill openings, and assist with provider calendars.
• Maintain accurate client records, documentation, releases, and electronic health record (EHR) information.
• Process insurance information, collect co-pays and other payments, and assist with record requests.
• Provide administrative support including correspondence, mail distribution, supply ordering, and front-office coordination.
• Collaborate with colleagues across clinic locations to ensure timely completion of daily administrative responsibilities.

What You Will Bring:

• High school diploma or equivalent required.
• Minimum of two years of administrative, customer service, medical office, or related experience preferred.
• Proficiency with Microsoft 365 and the ability to learn and navigate electronic health record (EHR) systems.
• Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.
• Experience providing professional customer service while maintaining confidentiality and accuracy.

What We Offer

The anticipated salary range for this position is$21.00-$23.00. Actual compensation offered will be determined based on a variety of factors including relevant skills, experience, qualifications, certifications, and internal equity considerations.

BHcare offers a comprehensive benefits program including medical, dental, and vision insurance, paid time off, company-observed holidays, a retirement savings plan,and other fringe benefits. Benefit eligibility may vary based on position, schedule, and applicable plan or policy requirements.

Join Our Team

If you are organized, customer-focused, and looking for an opportunity to support a mission-driven organization making a difference in the community, we encourage you to apply.

BHcare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, military or veteran status, disability, genetic information, marital or civil union status, or any other protected characteristic under applicable federal, state, or local law